Ordering

All orders of Shuka products are subject to availability and acceptance by us.

We will contact you in the event that any Shuka products you have ordered are unavailable.

You will have the option either to wait until the Shuka products in question are available from stock or to cancel your order.

In the event that we are unable to supply the Shuka products you have ordered either you or we may decide to cancel the order and we will reimburse your payment in full.

Prices

All prices and offers quoted are inclusive of VAT ( were applicable)

Delivery charges in the UK (and Republic of Ireland).

Europe and the rest of the world remain valid as advertised from time to time.

UK Delivery Cost

FREE


Delivery

We will endeavor to deliver your order within 7 days working of receipt.

If we are unable to deliver within 7 days we will advice you of the delivery date.

You can choose to receive or cancel you order.

Conditions of purchase

Incorrect delivery details may lead to delays in the delivery of Shuka product(s) so before placing your order please ensure that you have indicated the full address details, including accurate post code of the recipient and your day time contact telephone number in the event that any delivery problems encountered.

Returns And Cancellations

You acknowledge and agree that orders for Shuka products can not be amended or canceled, other than in accordance with these terms and conditions, after the order has been placed.

In the event that you Shuka product is not in accordances with your order , is faulty or does not meet with your complete satisfaction, all that we ask item is returned to us within 14 days, in it original packaging and we will credit the original purchase Credit Card/Debit Card or cheque.

This does not affect your statutory rights.

Security

At Shuka we understand how important it is to all our customers that all the information you provide is dealt with in the strictest of confidence and the highest of security.

We would like to reassure you that all credit/Debit card transaction are secured through using our secure network provider Netbanx.

Transaction details are dealt with in the strictest of confidence.

All Card receipt details once transaction is confirmed, will be automatically shredded and not forwarded on with your order.

You can rest assure that all your personal details you have provided us with through the Shuka "official" Website...www.shuka.co.uk (which is this!) will not be passed onto any third party.

Shuka Customer Services

In the event that you are highly satisfied or not satisfied with the Shuka service or Shuka products any compliments or complaints should addressed in the first instance to:

By Post: Shuka (UK) Limited, 133 Louis Pearlman Centre, Goulton Street, HU3 4DL, East Yorkshire, England
E-Mail: sales@shuka.co.uk
Telephone: 01482 653905

Registered Office: Sadofsky's,Princes House,Wright Street, Hull, HU2 8HX

Company No: 6439579 - England and Wales